At Luxe Stones, we strive to make your shopping experience as seamless as possible. We accept a wide range of payment methods, including all major credit and debit cards, PayPal.
Returns and Exchanges
Your satisfaction is our priority. If for any reason you're not completely happy with your purchase, we offer a 7-day return window from the delivery date for a refund or exchange. Please ensure that the item is returned in its original condition and packaging.
Custom Made & Resized Jewelry
Please note that custom-made Jewelry is final sale and cannot be returned or exchanged. Additionally, resized rings are also ineligible for returns or exchanges.
Return Shipping
Shipping costs are non-refundable, and the buyer is responsible for return shipping. Before returning an item, please contact us to ensure a smooth process and to receive instructions for returning the item.
Thank you for shopping with us! If you have any questions or concerns, don't hesitate to get in touch.